Learning Lean IT is a video series that will teach you the fundamental concepts of applying Lean in Information Technology.
Lean IT is a subset of lean manufacturing, designed to reduce waste and add value specific to internal and external IT customers. This course contains the following sections:
• Learning Lean IT: Section One: Continuous Improvement
A. Introduction to Continuous Improvement
B. Kaizen Video
C. Lean vs Six Sigma
• Learning Lean IT: Section Two: Systems and Tools
A. PDCA and DMAIC Methodology
B. 5s
• Learning Lean IT: Section Three: Dimensions of Lean IT
A. Customers
B. Process
C. Organization
D. Performance
E. Behavior and Attitude