There are times when the firmware on your iPhone crashes, and when that happens, your device will be stuck on a black screen and would no longer respond. You may think that it’s a hardware-related problem but it’s actually just an issue with the firmware, which you can fix on your own.

In this video, we will show you what to do if your iPhone XS no longer responds after the iOS 14.2 update.

First solution: Force Restart your iPhone