Small businesses have had to change the way they operate these past three months. Each week has presented them with new sets of challenges as they work to keep up with an unfamiliar landscape and shifting consumer behavior. As business owners continue to adjust to this new reality, many have acquired additional knowledge and skills.

In this Ask the Expert Q&A, we chat with small business owners to get their perspective on how they’re thinking about the year ahead. They will share what’s worked and lessons learned that you may find applicable to your own small business.

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