Baldrige Foundation Quarterly Webinar, March 2020 |
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This quarter's webinar will provide a detailed comparison of Press Ganey’s High Reliability Model compared with the Baldrige Performance Excellence Framework. In addition to the expertise of the guests, findings from the John R. Griffith article "Understanding High-Reliability Organizations: Are Baldrige Recipients Models" will be discussed.
Our guest presenters for this webinar are Craig Clapper and Kathleen Goonan, MD. |