Check out the full episode here:
https://omny.fm/shows/innovabuzz/innovabuzz-episode-120-model-the-masters-joanne-cl

In this episode, a Model the Masters signature episode, it's a great privilege to have as my guest, to explore the topic of “Delivering an Exceptional Customer Experience”, my business coach and friend, Joanne Clark of Destiny Pursuit Coaching and Training.


Joanne was one of my first InnovaBuzz podcast guests on episode 6, where she told us about her innovative approach to coaching and how she helps her clients “get out of their own way”

Joanne told us about
Her values - service, respecting the time customers invest in you and creating a safe environment conducive to learning and playful curiosity.
Her belief that the entire customer experience has to be congruent and aligned - customers need to be living and breathing that experience.
Her strategies, that allow her to be flexible and adapt to the needs of her customers.

Listen to the podcast to find out more.

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