There are often concerns raised about the opacity around how organisations make decisions about people. Particularly now that algorithms (AI and others) are frequently being used to make decisions about home loans, insurance and to identify criminal activity. How does transparency both positively and negatively impact people's perception of these algorithmic decision-making processes? How is corporate brand impacted by this transparency and what should companies be thinking about?

Presenter: David Goad (Microsoft Regional Director)
About your speaker:
David Goad is a part-time lecturer at two of the top three business schools in Australia – the University of Sydney and the University of New South Wales – specialising in innovation, technology, strategy, and new business startup. Concurrently he also provides personalized consulting and advisory services to entrepreneurs and enterprises in the areas of technology and business strategy. His specialties are Artificial Intelligence (AI) and the Internet of Things (IoT) where he is a published A star academic author and which are his areas of research at the University of Sydney. He also has extensive practical experience in information technology and business strategy having started up his own successful IT services business which won 12 national and international awards for sales, innovation, and service before it was sold.

In his career David has managed large, high-performance corporate sales and services teams for well-known IT services organizations such as Hitachi, KPMG, and Microsoft providing consulting services to many Fortune 500 commercial enterprises, universities, and government organizations in Australia, Asia Pacific and globally.


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