Tetherfi Pte Ltd is registered and operating in Asia (HQ-Singapore) since January 2009. Earlier known as Interlink, rebranding to Tetherfi started in 2014 October.

Tetherfi Omni Channel Management (Tetherfi OCM) - A single integrated platform that enables unified, consistent, personalized, secure, dynamic & optimized virtual (self-service) and agent assisted interactions for inbound customer service & outbound marketing, sales, loyalty, surveys any time, any place & via any device.

Tetherfi OCM leverages existing CC platforms from Avaya, CISCO or open source PBX with own routing / reporting capabilities to deliver Omni Channel Customer Experience and Contact Centre solutions integrated with client’s CRM and core backend applications.

Tetherfi OCM platform is an outcome of their innovations & work with Tier1 Clients in Banking, Healthcare, Hospitality, Logistics, Travel, Telecom & Insurance sectors.

Tetherfi portfolio of products coupled with their strategic partner services helps customers realise their CX, CC transformation initiative objectives, goals, ROI & business benefits in timely manner.


Fore more information visit:

http://tetherfi.com
http://bit.ly/Devconnect-Tetherfi
http://www.tetherfi.com/category/whitepaper/
http://www.tetherfi.com/case-studies/
LinkedIn, Twitter (@Tetherfi), Youtube and Facebook