"How to Delight Your Customers like Netflix" by Gib Biddle at Lean Product Meetup |
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Gib Biddle gave "Customer Obsession: How to Delight Your Customers like Netflix" at the Lean Product & Lean UX Silicon Valley Meetup on October 11, 2018
Gib Biddle has lots of experience building world-class products, teams, and companies. He was VP of Product at Netflix from 2005 then in 2010 became the Chief Product Officer of Chegg, a textbook rental company that went public in 2013. Today, Gib is a Product Executive-In-Residence, adviser, and teacher at Stanford and Dartmouth graduate schools. You can learn more about Gib on his website: http://www.gibsonbiddle.com/ If you would like to see more videos like this check out the followings talks from past months: ▶ Dan Olsen's Product-Market Fit talk at Mind the Product SF 2018: https://www.youtube.com/watch?v=bDUrQlmwox4 ▶ Jake Knapp about his new book "Make Time" : https://www.youtube.com/watch?v=q4Sx9o85y-s ▶ Box CEO Aaron Levie Interview: https://www.youtube.com/watch?v=cJC_JuxRgIg ▶ "Product is Hard" by Marty Cagan https://www.youtube.com/watch?v=gCYFmrvPI8Q ▶ "Jobs to Be Done" by Tony Ulwick: https://www.youtube.com/watch?v=qQFUHapOJsQ ▶ Using Data to Set Your Product Strategy by Justin Bauer, who is the VP of Product at Amplitude: https://www.youtube.com/watch?v=H8XQVQy8Xiw ▶ For upcoming videos like this, subscribe to our channel: http://www.youtube.com/c/DanOlsen ▶ This video was produced by Coreography https://coreography.com. ▶ Lean Product was founded by Dan Olsen https://dan-olsen.com. ▶ Learn more about Lean Product Meetups at https://meetup.com/lean-product #DanOlsen #LeanProductMeetup #ProductManagement |