As one of the largest disaster recovery organisations in the world, American Red Cross responds to an emergency every 8 minutes, from small house fires to multi-state natural disasters. The organisation recently completed a revolutionary GIS-based, digital transformation strategy to optimise their service delivery, enable robust inter-agency operability and generate new operational efficiencies. Brian will share insight into Red Cross’s award-winning solution which synthesises thousands of national, state and local data sources into one dynamic picture and delivers intuitive web and mobile apps which inform the decisions and actions of an 80,000+ strong workforce – as well as hundreds of government agencies and community partners.